OUR POLICY
All cancellation requests must be submitted in writing by email. Refund eligibility is determined by the date the cancellation request is received. Certain permits, entrance tickets, airline tickets, hotel reservations, and other prepaid travel services may be non-refundable regardless of cancellation date. Requests to modify travel dates or itineraries will be reviewed on a case-by-case basis and are subject to availability and supplier policies. Beyond Peru Travel strongly recommends that all guests purchase comprehensive travel insurance covering trip cancellation, interruption, medical expenses, and emergency evacuation.
"90+ DAYS BEFORE DEPARTURE"
Cancellations made more than 90 days before departure are eligible for a refund of all amounts paid, less the non-refundable 25% deposit and any non-refundable permits, processing fees, accommodations, transportation, or other expenses already incurred on your behalf.
"60–89 DAYS BEFORE DEPARTURE"
Cancellations made 60–89 days before departure may be eligible for a partial refund after deducting the non-refundable deposit and any prepaid permits, accommodations, transportation, and other travel-related expenses.
"LESS THAN 60 DAYS BEFORE DEPARTURE"
Due to advance commitments made with hotels, transportation providers, guides, and attractions, cancellations made within 60 days of departure are generally non-refundable. We strongly recommend purchasing comprehensive travel insurance to protect against unexpected cancellations or travel interruptions. Requests to transfer payments to a future tour departure may be considered on a case-by-case basis and are subject to availability, supplier policies, and any additional costs incurred.